accessibility statement

WEBSITE ACCESSIBILITY STATEMENT & LEGAL SAFE HARBOR DECLARATION
Effective Date: 6/18/26
‍Last Updated: 6/18/26
‍
‍1. Core Commitment to Digital Inclusion
‍Social Outdoor Living is firmly committed to ensuringdigital accessibility, inclusivity, and usability for all visitors, includingindividuals with visual, auditory, motor, or cognitive disabilities. We believethat everyone has the right to navigate the digital world with dignity,equality, and independence.
‍
Our ongoing objective is to conform our digital propertiesto the Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2 at theConformance Level AA, as established by the World Wide Web Consortium (W3C).This standard serves as our primary guide for digital accessibility enforcementunder Title III of the Americans with Disabilities Act (ADA).
‍
‍2. Current Accessibility Status and Remediation Roadmap
‍We recognize that achieving full, comprehensive digitalaccessibility across complex enterprise web platforms is an iterative, ongoingprocess. Our digital properties are currently undergoing an evaluation andtransitionary remediation period. To ensure full transparency and demonstrateour good-faith dedication to compliance, our multi-phase optimization roadmapincludes the following:
‍
‍Phase I: Automated Scaffolding (Completed / Active Baseline) – Deployment of     auxiliary assistive technology interfaces and automated scripting to resolve immediate, low-level behavioral conflicts.
‍Phase II: Comprehensive Audit – Human-led testing leveraging keyboard-only     navigation protocols, screen-reader software (such as NVDA, JAWS, and VoiceOver), and programmatic syntax evaluation.
‍Phase III: Source-Code Remediation – Refactoring native HTML semantics, restructuring interactive components, eliminating keyboard traps, and     hardcoding robust ARIA architecture.
‍Phase IV: Continuous Governance – Implementation of ongoing code reviews and automated integration testing.

‍3. Utilization of Assistive Technology (AccessiBe Widget)
‍During this transitionary period, Social Outdoor Livingutilizes the AccessiBe automated accessibility application as a supplementary,front-end interface tool. This widget provides our users with an immediatesuite of customizable UI/UX adjustments, including specialized profiles forvisual impairments, cognitive adaptations, ADHD-friendly focus parameters, anddiscrete motor adjustments (such as contrast shifting, font scaling, animationsuspension, and text magnification).
‍
While this automated solution provides immediate assistancefor everyday user customization, Social Outdoor Living explicitly acknowledgesthat external software components do not serve as a permanent substitute forunderlying native source-code compliance. Consequently, we are prioritizing themanual structural remediation outlined in Section 2 to resolve any deep-seatedaccessibility barriers that automated layers may not fully reach.

‍4. Formal Grievance Procedure, Alternative Access, andLegal Safe Harbor
‍To maximize protection and ensure that no individual isdenied access to goods, services, or information, Social Outdoor Livingestablishes this formal, human-monitored alternative access channel. If youencounter any technical barrier, programmatic error, or navigational blockwhile browsing our website, we request that you contact us immediately throughour dedicated channels:
‍
‍Dedicated Accessibility Phone Hot-line: 337-735-7441
‍Mailing Address: 1821 Chemin Metairie Pkwy, #2, Youngsville, LA 70592

Upon receipt of an accessibility barrier report, ourinternal compliance team will execute the following rigorous, structuredprotocol to fulfill our good-faith legal safe harbor obligations:

‍Immediate Alternative Accommodation: Within forty-eight (48) business hours, a     live company representative will manually assist you via telephone, email, or video call to provide the exact information, transaction assistance, or documentation you were seeking to access on the web platform.

‍Technical Ticket Escalation: The reported barrier will be documented, converted into a technical support ticket, and forwarded directly to our web development team.

‍Remediation and Notification: Our developers will work to resolve the underlying programmatic issue in the site's native source code. Once patched, the user will be formally notified of the resolution.

‍5. Legal Disclaimer and Boundary of Control
‍Please note that our digital ecosystem may occasionallyinteract with or utilize third-party plugins, external application programminginterfaces (APIs), social media feeds, or payment processing gateways that areoutside the direct operational control of Social Outdoor Living. While weaggressively advocate for and evaluate the compliance profiles of our vendors,Social Outdoor Living cannot guarantee or enforce complete structuralremediation upon digital assets owned and managed by third-party entities.